Review on Brand24 by Souly Buddy

I like that the alerts are sent directly into Slack so it makes it easy for everyone in our team to know when something happens within Twitter or Facebook.

The reports can be very detailed but sometimes they take some time to load up depending on how many people you have accessing your account. It would also help if there was an option to export them as csv files instead of having to manually copy paste everything into excel. We love using Brand 24 because we always know exactly what is going on with our brand by getting real-time updates from twitter/facebook.