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Lucia Ingalls photo
Germany, Berlin
1 Level
427 Review
0 Karma

Review on πŸ‰ Enhance Your Tattoo Skills with Dragonhawk Complete Machine Immortal Needles by Lucia Ingalls

Revainrating 5 out of 5

Issues Fixed Great Product and Service

****Updated Review**** DragonHawk contacted me immediately after I emailed them through Revain's Contact Seller option to let them know directly about any issues to inform with my order. They apologized and sent replacements for both faulty power cords. Package received quickly, everything works. I am happy with my purchase and would highly recommend this set and this company to any artist looking for inexpensive yet quality tools. Excellent customer service. I was so excited to get this dragonhawk tattoo kit. 5 high quality pistols, 20 bright ink bottles, extra pens, 50 needles. almost everything is promised. Nearly. On the one hand, the instruction DVDs promised in the product description were not included. Instead, a small note card with small instruction photos was included. And while it's a little tricky to follow, it was manageable and I was able to assemble the gun. So that initial disappointment was easily overcome. However, after fully setting up the system and turning on the power system, it turned out that both power cords (pedal and gun) were defective. The power lights are on, but the spools on each wire are very loose and you can tell/feel that they are broken internally. I hope to contact DragonHawk for replacement parts and look forward to updating my review after actually using and seeing the tattoo gun in action. Just need these cables!

Pros
  • Confident
Cons
  • Durable