First of all I would like to say that the coffee is good and the pot keeps the coffee hot for a long time. I love that part of it and the fact that it's a 12 cup coffee maker. I would rate this kettle higher if I could find a way to prevent the spout from dripping onto the counter when I'm pouring a cup of coffee. The lid closes when I pour coffee. In fact, I've tried it with and without the lid, pouring plain water from a saucepan down the sink. The liquid flows from the pan onto the spout, pours out, and then some of the liquid flows from the tip under the spout and then flows into the pan. The same problem prevents me from using the front of the coffee maker as the water that runs down the jug from the front when filling the reservoir runs down the front to the unsealed knobs that operate it. I don't know if I would buy these again.
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