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1303 Review
47 Karma

Review on Cygnus Systems Inc. IT Solutions by Omar Svagera

Revainrating 5 out of 5

Great Experience Working With This Team !

I really enjoyed working with this team! Everyone was so helpful & knowledgeable about our business needs - they were able to understand what we needed for specific systems (like HR) without us having too much detail up front because there are just some things that cannot be known ahead of time when you're new at your job/business). Our Account Manager always made sure she had my back whenever something came along during implementation or training phases which helped me feel comfortable knowing everything would work out well as it did :) The only thing is sometimes projects can take longer than expected but overall great experience all around!! It's hard not have problems arise since everyone works together very closely throughout development phase-to ensure no issues come from either side once implemented ;) We solved many different types of technical challenges while implementing ERP system such as employee onboarding process, data entry into database etc., also.

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Pros
  • Friendly yet professional approach; excellent service delivery across each project assigned by their staff members ; thorough communication between them in progress through monthly meetings via video conference call
Cons
  • It is hard to say