Cygnus Systems has been Southeast Michigan and Detroit’s IT support leader. They specialize in helping companies leverage the latest information technology to improve their efficiency, quality of life and bottom line.
It's easy for customers who have questions or issues about computers that they need help with as well as those looking at setting up new computer systems which are very knowledgeable when it comes to both Windows OS & MacOS operating system! I would not say anything negative but there isn't really any dislike from me either because everything is great so far!! If you're searching around online then this will be your best bet since everyone knows how helpful them can get all different types of…
Pros
The tech staff members were able provide detailed explanations upon request pertaining specifically relating towards particular situations needing resolution
I really enjoyed working with this team! Everyone was so helpful & knowledgeable about our business needs - they were able to understand what we needed for specific systems (like HR) without us having too much detail up front because there are just some things that cannot be known ahead of time when you're new at your job/business). Our Account Manager always made sure she had my back whenever something came along during implementation or training phases which helped me feel comfortable knowing
Pros
Friendly yet professional approach; excellent service delivery across each project assigned by their staff members ; thorough communication between them in progress through monthly meetings via video conference call