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ShredPro Review

6

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Professional Services, Physical Document Destruction

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Description of ShredPro

ShredPro is a team of experts dedicated to helping you reduce waste, risk, and cost through secure document destruction.ShredPro is committed to keeping you, your clients, and your staff safe and secure from identity theft and cyber security breaches.

Reviews

Global ratings 6
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    5
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Backup Solution and Service Company

I had used shredpro for my business documents many years ago when they were just starting but we recently started using them again with great results! It was very easy going back into our old files as well since everything has been updated in their system so it makes finding records easier than before!! No complaints at all. They are always willing/able help solve any issues that may arise during service or after completion too which i highly appreciate because this helps me be sure nothing…

Pros
  • Very professional
  • Quick turnarounds to your questions, requests & concerns.
  • Great customer support team is available 24 hours daily / 7 days per week via chat line
  • Easy access from anywhere anytime you need assistance mobile app works flawlessly no download necessary!!!
Cons
  • So-so

Revainrating 5 out of 5

Stable, Reliable and Friendly Customer Service

I have been working with them for over 10 years now! They are professional friendly customer service people who really care about their customers' needs when it comes time to shred documents as well or data storage solutions such as our backup system called "StorStream". The product works great but we were using too much paper at one point so they worked out an agreement that allowed us more room in case things went bad financially which was good because this happened recently (hurricane Irma).

Pros
  • Excellent support staff both locally / offshore including the ability make suggestions re best security practices while still utilizing services provided by SHRED PRO!!! Also keep excellent records regarding ALL transactions made between you + vendor(s)
Cons
  • Some little things

Revainrating 5 out of 5

Excellent Service & Professional Staff

Great service! Everyone was super friendly and helpful. Very good price as well, considering some other companies were charging 3-4 times more for less options/services. I think they could offer additional services if it's something that would benefit their business but all in all, great experience! It made us feel better about our information being safe when we leave the office or go on vacation knowing that no one will be able to access our data with our sensitive info still within their…

Pros
  • Easy payment process etc..No hidden fees / costs associated w security measures you can use this program
Cons
  • I will keep silent

Revainrating 5 out of 5

Great service from experienced staff members

I've been using shredpro for over 20 years now so they know what it takes! They are always friendly & professional with me as their customer but in business situations (ie - when i'm not around) my employees will call them about issues that need addressing or something we can't figure out ourselves like paper jams etc... If there's an issue at any time during our process then someone calls us right back within minutes which makes life easy!! The only thing would be if this was done more often…

Pros
  • Friendly service, super knowledgeable personnel from sales reps through management team

Revainrating 4 out of 5

Paper Shrinking Machine- Needed to Reduce My Stacks

I like that it shreds paper so completely there's not any evidence left behind when shredded or even burned! You can use this online as well if needed which will be convenient for those who do their own work remotely but dislike having someone around while doing business with them in person (ie me). It has really helped make my job easier by taking all paperwork off our hands since we no longer have stacks sitting everywhere anymore - instead they are gone forever after getting destroyed via…

Pros
  • Easy to navigate interface
  • Abilityto upload documents from other sources suchas email, etc.
  • Can choose different types o fdocuments you want removed paperwork is good too,
  • Great customer service team & support staff :)
Cons
  • No ability toupgrade software version

Revainrating 5 out of 5

Excellent Service from an Exceptional Company

I like that my documents are shredded in a way that makes it difficult for anyone to be able to reconstruct them. It's also nice to know that I'm not wasting paper with these shreds. ShredPro has been very helpful when it comes to making sure all of the documents I need shredded are done in a timely manner. They have always been friendly and knowledgeable when we've needed help or questions answered. I have nothing bad to say about this service. They make sure that everything gets shredded…

Pros
  • All our documentation is destroyed without having any chance being reconstructed later by someone who was dishonest enough! Great customer support, easy & efficient communication between me (the end user)
Cons
  • It is hard to say