First of all, this headset is the best I have ever owned. The sound is high quality, the microphone works perfectly, a free windscreen is included, very comfortable ear pads with an additional set of corduroy. BUT the microphone will be DEFECTIVE on arrival and you need to do something to fix it and get the headset working again. By default the headset comes with firmware version 0030 which contains a bug that corrupts the microphone. To use the microphone on this headset, you need to go to the official HyperX Cloud II headset download page and download the latest version 0010. Not sure why the number is lower or why they don't ship. they come with this preinstalled but that was an INSTANT fix for me so keep that in mind before you buy it.