It's easy enough that we can use it without any training or guidance from our IT department! We have been using this software since 2014 with no issues at all (aside of maybe wanting more options). I would recommend looking into other solutions if your organization has an enterprise-level support structure in place already; otherwise there are so many free alternatives out their currently available online which offer similar functionality as well - just make sure they're not too confusing when used together by multiple people/teams within different departments because some features may look very familiar but don't quite work how expected them do due changes made over time between versions etc.. This tool makes managing switches much easier than before!!