The platform itself has been very flexible for my business needs. We have built customizations to integrate our eCommerce system into it, as well as other 3rd party systems we need to sell products through. They offer great customer service when you do run into issues or problems that arise along your workflow. Very responsive team of developers at NetSDL who are always willing to help out solving any issue encountered during implementation of their product. I would recommend this software because it was easy to install and get set up quickly. At first, there were a few things about the interface that weren't exactly user friendly but they worked hard throughout the process of implementing NetSdl. It's an excellent tool for tracking inventory across multiple channels such as an online website and various brick & mortar locations.