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1304 Review
47 Karma

Review on Infocon Systems by Bryan Fields

Revainrating 4 out of 5

Amazing partner and constant dedication

The level of customer service that is provided to us by your staff has been amazing at all times. I've never once felt like i'm not being heard or taken seriously when asking questions about customizations we were looking into with their products. They are always willing to go above (and beyond) what they're able in order to get everything right from day one! And then there's this thing called "compatibility" as far as integrations go :). As you can imagine, it takes time for companies who deal in complex industries such as ours, but if those changes don't happen quickly enough - the value proposition just isn't strong enough anymore. Integrate with multiple partners seamlessly without having to hire additional resources / consultants.

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Pros
  • Customer Service
  • Compatibilty Integration support.
  • Data analytics capabilities/tools available today vs 6 months ago have increased significantly since working directly w
Cons
  • Pricing structure doesn;t really make sense
  • We would definitely consider switching our account over