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Infocon Systems Review

2

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Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
IT Infrastructure, Data Integration

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Description of Infocon Systems

For over 30 years, our dedicated team of EDI experts have developed world-class EDI solutions for ANY trading partner, ANY integration, and ANY industry.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
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Type of review

Revainrating 5 out of 5

Very User Friendly Cloud Based Data Center

I like that it is easy to use with an online interface where you can easily go in depth into your data without using any other software or programs. It does not give me many options when dealing with my own customers as well since there are only few customization features available. The customer service has been very bad at times also which makes this program difficult sometimes because they do not help out much nor respond quickly if issues arise within their system itself so make sure before

Pros
  • Easy way for us managers/owners,to see our daily sales reports along side weekly stats while keeping track via excel spreadsheet format too..very user friendly compared t others i've used over years especially ones costing more than $10k per month

Revainrating 4 out of 5

Amazing partner and constant dedication

The level of customer service that is provided to us by your staff has been amazing at all times. I've never once felt like i'm not being heard or taken seriously when asking questions about customizations we were looking into with their products. They are always willing to go above (and beyond) what they're able in order to get everything right from day one! And then there's this thing called "compatibility" as far as integrations go :). As you can imagine, it takes time for companies who deal

Pros
  • Customer Service
  • Compatibilty Integration support.
  • Data analytics capabilities/tools available today vs 6 months ago have increased significantly since working directly w
Cons
  • Pricing structure doesn;t really make sense
  • We would definitely consider switching our account over