Bought to replace another microwave that died after a long life. It had a good range of functions and using the knob to set the time was interesting. Worked fine for 4 days then the time setting knob died. Without them, the microwave is practically useless. Then I discovered that there seemed to be no way to contact Panasonic support over the phone and online chat was only available 8am to 5pm EST. That is totally unacceptable these days. I returned it and bought a different brand to replace it
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