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749 Review
42 Karma

Review on Awake Security by Bryan Covington

Revainrating 5 out of 5

Excellent tool for identifying areas that need attention

I love how easy it was! We've been using this product since we started working together in June 2018. It's helped us identify potential problems before they become issues or even worse - have an impactful negative one like our customer service team being hacked last year during their annual conference which had some customers calling out at them as if there were no support staff available. There are so many options you can use depending what your business needs but all seem very well thought through & provide great functionality when used correctly. Nothing really comes across too much about dislike other then perhaps more integration would be nice? Definitely give these guys a try!! They're fantastic people who care deeply about keeping things right not just doing something technically "right" without considering wider factors such as ease of implementation etc. Helping my clients understand why certain behaviours may cause risk/concern within an organisation (or lack thereof) has definitely improved communication between.

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Pros
  • Very flexible platform means most tasks should take less than 5 mins max per task completion regardless whether its automated data extraction / aggregation OR manual input by someone else into another system manually via email
Cons
  • Some little things