I like that it is very user friendly. It has all of my information in one place for easy access when needed. The only thing about this program is how slow at times it can be. Sometimes there are days where nothing will load or work correctly. That's why you should test everything before using it. If something doesn't seem right then contact your administrator immediately so they can get an idea what may have caused the issue. This makes sure everyone knows exactly what needs to happen next time around if anything happens again.