Review on 68 Ounce Glass Pitcher with Lid - Heat-Resistant Water Jug for Hot/Cold Water, Ice Tea, and Juice Beverages by Adrienne Johnson

Bought 32 days ago. Used three times. Today the bottom of the jug cracked in many places when it was placed (carefully!) on the fridge shelf. This is a very poorly designed item. And as such a VERY FULL PRICE! I urge Revain to remove this item from the listing. I wish I had read all the reviews before purchasing this pitcher. And now apparently my return timeline window ended 4 days ago. What a waste of money. Is there a way to contact the manufacturer for a refund for this seemingly inferior, defective glass item? 68oz Glass Pitcher with Lid Hot/Cold Water Pitcher Iced Tea Juice Drink Hey AMAZON, YOU CAN DO BETTER!