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United States of America, Salem
1 Level
722 Review
53 Karma

Review on ๐Ÿ› ๏ธ Chrome Rearview Side Mirrors for Harley-Davidson Motorcycles 1982-2020 - Road King, Sportster, Street Glide, Electra Glide, Dyna, Softail, Road Glide by Seth Hogate

Revainrating 5 out of 5

Good customer service

Let me first say that I am very happy with the quality of these mirrors. They are machined from very durable billet aluminum. I'm impressed with how good they are compared to what they cost. These days I rarely feel that products have good value. But these are definitely there. I'm an old-school believer and believe that the product isn't the only thing that matters when making a purchase. Equally important is how well a company supports its product. It was Motobiker's customer service that made me write this review. My order originally came with mismatched mirrors. The packaging department must have mixed up two different product lines. The differences were subtle, but totally noticeable to a perfectionist like me. I contacted Motobiker with the discrepancy and they immediately replaced the mirrors. Any business can make a mistake, which is to be expected. It's the companies that fix these errors quickly that give me confidence in their products and keep coming back to them. Motobiker impressed me not only with the value of their product but also with their customer service. It seems to be a rare combination these days. I highly recommend these mirrors and I highly recommend this company.

Pros
  • Easy to read control panel
Cons
  • I vaguely remember