I like that it has all of my information saved so if i need any more info about what service they provide or anything else for future use its right there! Also having your contact number stored makes life easier when you have questions down at work during office hours but not being able get away from them immediately after working hrs are over!! It would be nice though as long we can access our account online anywhere anytime then why even go thru this hassle? We don't really think much anymore because everything just comes up with ease now days no matter where we log into which ever computer/tablet etc..