The lock wasn't installed properly, it happened to be installed while I was trying to set a new code set and now the lock no longer works. If I wanted a different laptop bag I would buy it. The lock with the number is terrible and useless now. But I don't have 30 days so I can't do anything and I lost at least $30. Unsatisfied. The rest of the bag is good and apart from the lock I like the bag. But without a working lock it's useless to me. The lock gets 0 stars, the rest of the bag gets 3-4 stars from me.
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