I love how easy it was to set up everything for my organization. We could quickly get all of our assets into TAG using only basic information about each item. This made reporting easier because we didn't have to go through several different tools to pull what we needed from our data. The initial setup process took some time but once you've got things working as expected there wasn't much to be concerned with. Not much at this point except maybe more features would make sense in terms of customization options or additional reports. It's been great so far- no issues! Our IT department has loved being able to track all assets easily and efficiently. They can also report on usage which helps them determine if an asset needs to be replaced sooner than anticipated.