The best part is that it's very easy to use! I did not have any problems while using this software. It has helped me in my business as well as personal life. This tool helps us connect better with our clients/customers which ultimately increases sales. There isn't anything i dislike about purlm so far but if there was then what would be? Try out their free trial version first before purchasing because they do offer 14 days money back guarantee policy. So try it once or twice just to make sure whether its worth buying or not. PurlM has been helping improve communication between myself & other people involved within an organization. As we all know social media plays such a big role nowadays when communicating online. With pURLM being able to send individualized emails via different channels (Facebook messenger) makes things easier than ever.