We have used tickets sauce for many years at our organization (a large nonprofit). The customer service is amazing! They are always willing to help you with any questions or problems that may arise throughout your event planning process from start-to finish of an engagement through postevent communications. I am sure there must be something they don't do well because we haven’t found anything yet!! If anyone has ever been looking into ticketing software - this should definitely come highly recommended by me as it's one in my top 3 recommendations out right now along side Salesforce & ZOHO. Nothing really comes up about them when searching online so if someone were considering their product but didn't know much more than "ticket sales", look no further. !