I like that it was easy for me as well since my previous experience of other students loans program they made payment very difficult at times! It's not so expensive compared some others out there too which help people who don't have much resources or income. The benefits are good but you need patience sometimes because their process can be complicated if your credit score isn't enough high yet (like 500 points) then everything will take time until we get approved!! The customer service was great! They were very helpful with my questions and concerns. I would recommend them to anyone looking for an excellent company that will help you get back on track with your payments. There wasn't anything I disliked about this program. It helped me pay off my loans faster than expected. I would definitely recommend them to others. I am currently paying off my loans and it has been easier because of their services.