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Darin Grosz photo
South Africa, Pretoria
1 Level
676 Review
34 Karma

Review on MINGCHUAN by Darin Grosz

Revainrating 3 out of 5

Online Fun at MINGCHUAN Store Turns Horrifying

The selection of remote-controlled toys available at the MINGCHUAN online shop may at first seem like the ideal way to relive your youth. But don't let the fancy advertising and claims of family-friendly entertainment sway your decision. Everything about working with MINGCHUAN was a torment for me. First of all, their website is disorganized and hard to use, with goods buried deep within the site. It took me a long time to track down the item I wanted, and when I finally did I found out it was sold out. I looked forward to getting my order after I eventually decided on a product. However, the shipment was late by weeks without any communication from the company's support staff. The merchandise arrived late and was defective; it had no useful purpose. It was a hassle to try to reach their customer care department. They were rude and unhelpful, clearly not interested in finding a solution to my problem. It's safe to state I won't be returning to MINGCHUAN for any future purchases. Finally, don't let MINGCHUAN's allure of excitement and merriment deceive you. They have a terrible online store and no customer support. You'd be better off going elsewhere to avoid wasting time, money, and energy.

Pros
  • Friendly interface and straightforward travel
Cons
  • Website design can be a bit muddled at times.