Given: apartment on the last 5th floor, the old fund of St. Petersburg. Constantly weak water pressure, periodically (often on weekends) lack of water. It was decided to put a 150l tank and a pump. In the tank, water from the water supply by gravity, from the tank by a pump. Looking for a frequency converter. Scala2 turned out to be the most affordable option. Bought in February 2022 for 24 thousand. Date of manufacture of the pump 42 weeks, 16 years. Worked flawlessly for 2 years. In one of the inclusions of water, extraneous noise appeared during the operation of the pump (very similar to the sound of an inertial machine). He removed the pump, unscrewed the plug from the end - there was water (in the photo, if you look closely, the water level is just below the screw to scroll the shaft). It was over the weekend, I called the Grundfos hotline on Monday (January 28, 2022) at 11 am. They wrote down the coordinates, the number of the warranty card. Then they said to wait for a call from an employee of an authorized service in St. Petersburg. After 2 hours, they called me back from the Aurora service, agreed on the next day at 11 am. As a result, the master listened to the work of my pump, looked at it and changed it to a new one. I liked Grundfos' attitude towards its customers. Honestly, I did not expect that the issue with warranty repairs would be resolved so simply. When buying, be sure to check that the warranty card is correctly filled out (seller's seal, information about the model). New pump manufactured 43 weeks 2022. If I understand correctly, then it fixes the shortcomings of the first batches of Scala2 production. The warranty card is new, again for 5 years.
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