The system is very easy, intuitive & simple! I have used it in many different industries (retail/wholesale) - both online sales as well offline at events etc., but i've never had any problems with this app or service from SNAKESOFT!! It's always been great working alongside them too so they're constantly improving their product which makes me feel confident that my needs are being met 100%. Nothing really comes across when using Snakesoft because of its simplicity though there could be more options within certain functions e.g. quotes can only show up once you click'send' rather than automatically appearing every time? This would make things much easier if an auto quote was required without having multiple clicks each day! We use snakesofitm mainly for our retail business where we send out bulk.