I like how easy it was to create my profile, then add reviews for products or services from companies we have used in our business over time. It's very helpful when you need help finding businesses with good ratings so they can be added as partners/additional resources within your team! The layout of their dashboard could use some work but otherwise there are no complaints here at this point (as far as what i've seen). This tool has been great because its made us aware about places where people were having problems getting information needed which helped solve those issues quickly - especially since many times customers don't want to call someone up if they're not sure who will actually listen during busy hours!!