I have read many reviews from people claiming that the two HEPA filters included are not true HEPA filters I received my order today and the box is clearly marked as HEPA in 8 different places! themselves in the accompanying documentation and on the filters themselves. One review even stated that they were tested as part of an allergy study by a third party. The person did not provide the name of the testing party or a link to view the results. I am looking at it the way I normally view wild stories on the internet and "anonymous" sources - with skepticism. And these HEPA and carbon filters are exactly the size and markings of the original filters that m delivered with our AC4825E. Somewhere while searching for these filters I saw a question about a flashing red LED indicating it was time to change the filter. The problem is that the indicator has not turned green after changing the filter. The solution to this, at least on the AC4825E, is to press and hold the small round reset button just below the power/fan speed switch. Hold for 5-10 seconds to reset. gene
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