Review on π Discover the Versatile CHAMPRO Defensive Fielder Mask: Ideal for Softball, Teeball, and Baseball β Available in Various Sizes and Colors for All Age Groups by Chris Hunt
Missing item / terrible customer service.
I contacted Champro about a missing ladder glider holding the strap at the top of the mask. My daughter cannot use this face shield due to the missing part. I contacted them about this and received an email asking them to send a photo of the missing item and proof of purchase. I've provided both and haven't received a reply yet. A month has passed, which means the return date is behind us. Extremely disappointing. The product feels light and well made, just wish we could use it. (I'll probably replace the locking slide myself, but I don't have to.)
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