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1289 Review
47 Karma

Review on 360Suite by Fernando Beck

Revainrating 5 out of 5

Great tool if need multi-version reporting

The ability to work with multiple versions of data in one dashboard. I have been using this product for about a year now and it has been great all through. The interface is very easy to navigate and understand. It's a bit confusing at first but once you get used to the layout, it makes sense. Sometimes, when working in the dashboard, there are times that the system freezes or slows down. This makes it difficult to access certain sections of the dashboard. Make sure you know how to use all the features available. You will find that it is very helpful in your everyday life. We have been able to analyze our customer service department by looking at our metrics. The dashboard allows us to see trends and compare them to other departments within the organization.

img 1 attached to 360Suite review by Fernando Beck



Pros
  • Allows users across different systems (SAP ECC/M3) view their own performance together.
  • Simple design
  • Easy navigation
  • Abilityto share dashboards throughout an entire organisation if needed,
  • Support tickets can be easily resolved during support calls via live chat function provided from salesforce page
Cons
  • Almost never