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Turkey, Ankara
1 Level
723 Review
29 Karma

Review on ELITEWILL by Jeff Swan

Revainrating 1 out of 5

ELITEWILL: Neither Their Products Nor Their Customer Service Have Left Me Impressed

I was forced to do business with ELITEWILL not too long ago, and I have to admit that both their products and their customer service left a lot to be desired. When I attempted to get in touch with their customer service team, I was met with responses that were unhelpful and condescending. The body and frame components that I received were of poor quality and did not fit my motorcycle correctly. It is abundantly obvious that ELITEWILL's commitment to the happiness of its customers is more lip service than actual action. In the industries of automobiles, motorcycles, and powersports, I believe that there are superior alternatives available.

Pros
  • Prompt and dependable delivery
Cons
  • Limited product warranties