Product description says 'with pumps'. It doesn't come with pumps. The shampoo and conditioner are very thick and definitely need pumps. When I wrote to the seller about missing pumps, they replied that they don't sell pumps and that I should check with CVS or Walgreens where I could buy cheap pumps there. It was their irresponsible response and terrible customer service that moved this rating from 5 stars to 3 stars.
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