The ability for us as trainers/instructors (we have two different roles) was great! It made it so much easier than using our old system of having students fill out paper work before we got started each day - which took forever!! We also loved how many options there were when creating lessons; this allowed flexibility without being too overwhelming at first glance.
I wish they had more templates available but overall everything worked well enough once used correctly from start through end process until final release date where all information would be deleted off their servers if not completed by then time frame given them priori.