The team is very responsive - they are always willing/able for help with any issue or question I have about their product! They also provide excellent customer service when we need them (which isn't often!).
We haven’t found anything that really annoys us so far but if you do then let me know as well because it would be nice not having those issues :) If there was something specific i needed support of right now other than just general questions regarding computer technology this wouldn't even come up since our account manager handles all inquiries via email directly anyways which works great too!!