One of my glasses arrived with a small chip on the rim of the glass. I've had a few shipping issues this holiday season and every retailer has been terrible with response times and resolution. Humor Us Goods responded to my email right away, just quickly asking for a picture and then sent me a new glass which I received a few days later. The lady I spoke to (I believe this is a family business) apologized sincerely - I didn't read the script! I couldn't have asked for better service and the glasses themselves are so cute and would look amazing on my drinks gift cart! Highly recommended!
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