We used ELC for our website, SEO and PPC management across more than 10 clients over 4 years. The team was always professional (especially Alex) but I think we had some issues communicating during this time that caused us to part ways at one point. It's ok though because they were good people who did great work! There wasn't much of anything bad about working through them so no complaints here either. They have helped me get my business online successfully by doing all aspects from development, marketing strategy etc.