As an e-commerce business customer I appreciate their constant innovation as they develop new features for us all to enjoy. The fact that these updates are being performed quickly is highly valuable! Sometimes there can be some lag time when something goes live but we have heard nothing negative about this from customers either now or throughout our relationship with them over two years+. Customer service during initial implementation of Dashboard was excellent - really great team who helped me navigate through questions/concerns before launch. Also appreciated in terms overall responsiveness once functionality had been launched internally among key staff members at my organization (iCloud). The team is very nice to work with and always responds quickly when contacting them through email or phone. I have not experienced any issues in working with this service thus far! They are great for helping with sizing of our products (and sizes of other customers' too!). Also good for checking current trends that may affect future orders/placements. Very helpful tool to use during busy seasons such as holiday buying season.