We use our step stool to get into our camper and it works great. It has wide steps, is light and easy to fold and open. We accidentally left an open handle on top and stepped on it and broke it on the descent. I asked if we could buy replacement pens and was so happy when the seller said he could send us 2 replacement pens for free. Kristin and Todd were so quick to respond to my request and even sent instructions on how to put in a new pen. I was so impressed with their excellent customer service. We are very happy that we bought this stool.
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