The software is very easy to use for both IT staff as well end users without much training required! It has been able get us up-to speed in no time at all so far; we are still learning but it seems like things will be even easier going forward since there's such great support from their team behind this product!! They have also had several upgrades already which makes me think that they know what customers need better than anyone else out here - I'm sure my business would not exist today if hadn't used them when needed help years ago (and am now grateful). Their customer service was excellent back then too though maybe less formalized nowadays? Not super happy about how long some updates take after you've paid full price per license purchased before release date comes around again because those costs add into your budget year over month/yearly etc., especially considering many other products offer free or low cost versions available online these days anyway sometimes only needing one click install instead purchasing multiple.