Header banner
Revain logoHome Page
Justin Rasmussen photo
1 Level
792 Review
34 Karma

Review on Seagate 2TB Backup Plus Slim: Portable USB 3.0 External Hard Drive for Efficient Data Backup by Justin Rasmussen

Revainrating 1 out of 5

Seagate Lightweight Hard Drive - Huge Disappointment

I connected the drive to my computer and followed the instructions to make sure everything was done correctly. Within 30 minutes I received an error message saying the hard drive was "corrupt" and needed to be scanned. I did what was suggested. Again the error message. Return to the crate. Start a chat with Seagate. Bottom line - this item failed within 30 minutes of starting to use it. Contacting Seagate was a mistake as it took an hour chatting to find a replacement. I received a replacement from Seagate and it wasn't a new HD, it was a recertified HD. I would suggest an external HD from another company for both hardware and support. Replacing a new defective HD with a refurbished HD is not a good customer service concept. Revain stepped in and offered a small compensation, so kudos to Revain.

Pros
  • Positive Only
Cons
  • Negative Present