Despite having a seemingly endless selection of testing and measuring goods, HFBTE's website is difficult to navigate. Customers are left in the dark because of vague and insufficient product explanations. There is a lack of communication between the company and its customers, and refunds are poorly processed. It's ironic that a firm whose expertise is scientific equipment operates in such an unscientific manner. If you're not looking for frustration and regret, HFBTE is something you should steer clear of.