The software has helped organize our events very well - from online registrations up until after our events have started! I would say it's not as streamlined or user friendly as others in this category but they keep updating their service so there will be changes soon.
We used them at one of my past jobs to help handle all registrations we had during the summer months when school was out (we hosted two festivals). It allowed us to easily manage everyone who came through without having anyone manually inputting information about each person attending which saved time for myself and organizers alike.