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Nepal, Kathmandu
1 Level
709 Review
44 Karma

Review on Korkers by Matthew Evans

Revainrating 1 out of 5

Unhappy with the customer service provided by Korkers

I recently bought a set of shoes from the Korkers online store. However, I was dissatisfied with the level of care I got. The employees didn't seem very interested in assisting me and didn't seem to know much about the products. My questions weren't completely answered, and they seemed to rush me off the phone. I also had problems with the merchandise itself. The sneakers were uncomfortable to wear and didn't fit well. The procedure of returning them was time-consuming and frustrating. Customer service was difficult to reach and unhelpful when I finally did, despite my repeated efforts. The website was also challenging for me to browse, and there weren't many options for products. Given the subpar quality of the shoes I got, the prices were on the high side. Overall, I had a negative experience with the Korkers online shop. I was frustrated and dissatisfied with the products' poor quality and absence of customer care. I won't be returning to this business for future purchases and I wouldn't suggest it to others.

Pros
  • Website that is easy to use.
Cons
  • Costly pricing