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Bolivia, Sucre
1 Level
768 Review
37 Karma

Review on Goldboy by Sean Castator

Revainrating 2 out of 5

Customer Service at Goldboy Online Store Is Terrible!

After discovering Goldboy Online Store, I was eager to make a purchase, but I was ultimately disappointed. I didn't find their customer service to be as excellent as they claimed it would be, even though they boasted of having a team of highly trained professionals on hand. I called customer service for help locating an item and was greeted with an extended wait time and unhelpful responses. Nobody there seemed particularly eager to assist me, and what little advise and guidance they did provide was useless. With all my inquiries, I must have seemed like a nuisance. In addition, the quality of the products I got was below par. The items were of low quality and did not fit the online description. Overall, my dealings with Goldboy Online Store were very dissatisfying. If you're searching for high-quality goods and helpful customer service, I wouldn't go with them.

Pros
  • Staff members who are knowledgeable and experienced, providing superior assistance to customers
Cons
  • a meager merchandise selection