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835 Review
40 Karma

Review on Essence of Email by Robert Hole

Revainrating 5 out of 5

Would recommend eoeh and specifically its Digital Transformation Center product

I have been working with EoE for nearly two years now, so far this is one great service provider! They are always there when you need them - they respond quickly, solve problems fast (and often in less time than it takes me), provide excellent support & training opportunities via their online learning platform as well as at our local offices during my work hours if needed/wanted which we appreciate greatly!! Nothing really that stands out yet but am sure will once given some more experience using these services over longer periods of times :). Their customer care team has very good knowledge about products used within digital space such as CRM platforms like Salesforce etc., also can assist us by providing recommendations from other similar providers who may be having better experiences compared ot what we're currently experiencing since inception until today.- Ability to scale up easily- Great pricing model where no hidden costs or surprises upon contract signing.

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Pros
  • Very responsive response rate; timely resolution across all issues raised through tickets submitted directly into system alongwith ability to access live phone assistance while not being able too
Cons
  • Some little things