
I have several Kasa products at home including 3 dimmers, 1 3 position switch and 2 sockets. I installed these three switches, but one switch had a problem. After a long reset, the settings were not saved. So I contacted their tech support. It was very good and they finally agreed to replace the faulty switch. However, they will not replace a single switch, only all three switches. That's a bad call. Don't make life difficult for your customers. Just send me a broken switch. Instead, I need to remove and replace two switches that work perfectly. If you want them to ship it to you, you have to pay $15 - why would I do that when I can buy a new Switch for that amount.

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