I like that it is easy to use for both customers and employees alike. The system has helped our business grow in many ways! We are able to track all aspects of our sales process from order entry through shipping. It is very user friendly and intuitive which makes training new users simple. There isn't much we dislike about this program as far as functionality goes. If you're looking for an easy-to-use solution with great customer service then windwardPOS should be your first choice. Our organization grew quickly after implementing windwardPOS and now our team can easily manage orders without having to contact each other or check emails to find out what's going on.