I like that we have an online tool for our customers (like chat) which is available 24/7 so they can always contact us if needed it's great! Nothing yet but i am super excited about everything you guys are doing here in Norway!! Great job with this product development :). Try out first before buying as there could be other features your not aware of right now :) If anyone needs something automated just ask me or my colleague @KrisDaugaard at goeden@goedenco-bvba who will assist them ;) Best regards from Holland - Kris Daugard AndersenCEOGoedinOnlineBVBAwww.gokenlinebhiaaasenabonnerenaaamsterdamsewegen1039344514kristoffer@gmail.comhttps://gooekoenlijndealeronlinebbvaanmdaadteporinnaakruis The ease of use for our team is what I like most about this product! It's easy enough that even non-techies can train it in days or weeks without any training at all!! We were able to get up & running with no prior knowledge but we needed some initial assistance from their support teams. There are many things you could do here - everything from basic text automation (e.g., sending welcome emails) to more advanced NLP tasks such as sentiment analysis/classification.