It's easy to use, it has some nice features like being able to upload photos of guests' rooms. I have been using this software since they first launched their app in 2013, so I can't comment too much about what was good then but there are still things that could be improved now (like having more options when you're booking). Their customer service support is really fast as well - sometimes even faster than the actual product itself! We used to get lots of complaints from our customers who were staying at different properties around Dubai and we needed something which allowed us to keep track of everything easily without needing to make multiple visits each time.