The ease of use makes it really easy! It has been very beneficial in my work schedule as I'm able to set up all kinds schedules with no difficulty at all!! Also great customer service from their team who are always willing to help if you have any questions or concerns about anything related to this product itself (and there's so many things!). Nothing that i dislike specifically but they do occasionally send out emails stating updates which can be hard when working remotely because its not something we tend too often check our email accounts regularly during normal business hours etc. So sometimes an update does slip through especially since most people don't read them anyway unless asked directly lol - however thats more likely due to lack of time rather than being disliked by me personally :) We usually just plan ahead enough into future weeks/months using other software products such as MS Project / Excel though still looking forward towards having everything automated within.