I like that it can be used with any software, so we don't have to use all one or two specific ones out there. It's very easy for me as an admin user in my organization since most things are done through drag/drop options instead of typing stuff into boxes. The fact that you cannot track your own users (i'm talking about people who sign up) makes this less useful than other products where i could do that easily. There isn't much need at our office right now because everyone uses google calendar but if someone wanted something they wouldn't know how to set up themselves maybe? Or just make more features available such as having multiple calendars within one account! That would solve some problems too. We're using it mostly for employees, not customers though, mainly when we want them to come back later after being away from work for awhile.
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